In order to comply with EU GDPR, we are obliged to present our privacy policy. This policy is subject to revision without notice should our circumstances change, and the most up to date version will always be the one displayed on this website.

 Important Information

This Privacy Policy aims to give you information on how we collect and process your personal data using this website, including any data you may provide through this website when you purchase a product or otherwise interact with us.

It is important that you read this Privacy Policy in order that we may provide on specific occasions when we are collecting or processing personal data about you so that you are aware of how and why we are using your data. This Privacy Policy  supplements the other notices and is not intended to override them.

Who we are:

Natural Practices is a privately owned Partnership located at Carr Lane, Alderley Edge, Cheshire SK9 7SL

When you use our services, you’ll share some information with us for the purposes of data protection legislation, we are the data controller of your personal data.

Our Website uses “Cookies” to identify the areas of our Website that you have visited.  A Cookie is a small piece of data stored on your computer or mobile device by your web browser.  We use Cookies to personalize the Content that you see on our Website.  Most web browsers can be set to disable the use of Cookies.  However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. 

The Personal Information we collect and use information collected by us

If you have visited our Clinic or ordered items from us, we will have your email address, telephone number, postal address and the method you chose to make your purchases. We also collect information about how you use our services, such as the pages of content you view or engage with or the frequency and duration of your viewing.

We use your information in several different ways. We set this out below in detail.

Category of personal data

Purpose for processing

Legal basis under the GDPR

Name and contact details

Information provided by you

Delivering your purchase to you

Sending you service messages by email or text, such as appointments or status of orders placed with us.

Taking payment and giving refunds (we don’t store this information).

Providing customer service and support

Contact history with Natural Practices Clinic e.g. Over the phone, email or on social media